The MindDay Method
Explore the Foundations of Our CBT Self-Therapy Method
11 Articles
Subscription
Payments, Renewals, and Refunds — Here’s How to Manage Your Subscription
18 Articles
Technical issues
Tips to fix technical issues (slow app, bugs, etc.)
14 Articles
Account & Personal Data
History, data security, account deletion… everything you need to manage your account
18 Articles
Partner organizations and companies
How to activate the subscription offered by your organization/company
2 Articles
Activation Code
How to Activate Your MindDay Code
2 Articles
Referral Program & Gift Card
Want to Invite a Friend or Gift a Subscription? Here’s How
4 Articles
Mental Health Crisis
In a Crisis? These People Can Help
1 Article
Careers & Partnerships
Our Recruitment and Partnership Policy
2 Articles
Suggested Articles
What is self-therapy?
What Our Method Is Built On
What can you find on MindDay?
Our main features
How is MindDay different from regular therapy?
The Differences Between MindDay and Traditional Therapy
What is CBT?
The Core Principles of Cognitive Behavioral Therapy
Who Is MindDay For?
Who We Built the App For
How Often Should You Use MindDay?
Our Tips for Making the Most of the App
What’s the difference between tracking emotions and tracking mood?
The difference between tracking emotions and tracking mood
Why Is Writing Such a Big Part of MindDay?
How Writing Can Support Your Mental Health
Why Am I Limited to 3 Programs at Once?
Why We Limit the Number of Programs
What Are Those Images for at the Beginning of the Sleep Hypnosis Sessions?
Our Self-Hypnosis Method for Falling Asleep
Is MindDay available in other languages?
Changing the language on MindDay
Is MindDay Free?
Details About Our Business Model
Can I Try MindDay Premium for Free?
More Information About Our Free Trial
Can I Split My Subscription Payment?
Learn More About Split Payments
Why Do I Need to Enter My Payment Info to Start the Free Trial?
Understanding the Free Trial Process
What You Get with a MindDay Subscription ?
The Benefits of a MindDay Subscription
How can I check if I have an active subscription (or free trial)?
Check the status of my subscription.
How Do I Cancel My Free Trial?
More Information About Managing Your Subscription
When Will I Be Charged?
Our Payment Terms
How Do I Cancel My Subscription Renewal?
Our Renewal Terms
I’ve Been Charged and I’d Like a Refund
How Refunds Work
I Stopped My Trial Before It Ended, But Still Got Billed
How Refunds Work
I Was Charged Even Though I Deleted My Account
How Refunds Work
Why Was I Charged Right After Starting My Free Trial?
How Refunds Work
I Need a Receipt
How to Get a Receipt
If I cancel my subscription, will I receive a refund
Cancellation information
I saw a MindDay promotional offer but didn’t subscribe. Can I still access it?
Accessing a promotional offer again
I have a MindDay subscription, but the app is asking me to pay
Reactivate your subscription
Why Doesn’t “MindDay” Appear on My Bank Statement?
More Information About Our Resellers
I activated my free trial, but nothing’s happening
Issue with the the activation of your trial
I just bought a subscription, but nothing’s happening
Problem activating your subscription
I can’t log in
Issue with login
My videos won’t load
Video loading issue
I can’t change my programs
Issue with program selection
My program is stuck on the same day
Issue with program progress
I can’t restart a program
Issue with resetting programs
I lost my history
Issue with your activity history
I’m not getting notifications/reminders anymore
Issue with your daily reminders
I can’t find the meditation and self-hypnosis sessions.
Accessing meditation and self-hypnosis sessions
I can’t log in with Google
Login via Google
I have a subscription, but it’s asking me to pay again
Issue with the subscription linked to your account
How do I update my app?
Update my application
I want to contact a human
Get in touch with a member of the MindDay team
Where Can I Find My Settings?
Find My Settings
Where Can I Find My User ID?
How to Find Your User ID in the App
I Don’t Remember Which Mail Address I Use To Log In
Find my login mail on MindDay
How Do I Reset My Password?
Resetting My Password?
I Want To Use A Different Mail Address To Log In
Use a different mail address to log in
There’s A Typo In My Login Email Address
Change your login email address
How Are My Data Protected?
Our Data Protection Policy
I Want to Enable My Reminders
Enabling My Reminders
I Want To Add A Session In My Playlist
Add a session to my playlist
I Want To Remove A Session From My Playlist
Remove a session from a playlist
I Want to Reset My Account To Change My goal
How to change your goal(s) in the app
How Can I See What I Wrote on MindDay
Program, Session and Tools History
How Can I Access My Mood Tracker History?
Mood tracker History
How Can I Access My Wellness Index History?
Wellness Index History
How Can I Find My Apple ID Used For Private Relay?
Find my Apple ID used for Private Relay
I Want To Delete My History/Timeline
Deleting your history
I want To Delete My Personal Data
Deleting your data
How Do I Delete My Account?
Delete Your Account
Does My Company Have Access to My MindDay Data?
Employee Data Privacy
My Company Is a Partner — Where Can I Get My Code?
Get My Activation Code
How Do I Start My Subscription with an Invitation Code?
How to Activate a MindDay Code
I Activated My Code but Nothing’s Happening 💻
Issue with Your Code Activation
Why offer MindDay? Who is it for? 💻
Good reasons to gift MindDay
How to gift MindDay 🎁 💻
Gift MindDay
How to refer a friend or loved one? 🤝
How referrals work
I can’t activate my gift card
Issue with your gift card
Emergency Numbers
Talk to Someone Today
I’d Like to Join the MindDay Team
Our Hiring Needs
I’d Like to Propose a Partnership
Contact Our Team to Propose a Partnership